Thank you for visiting our website. The protection of your personal data is important to us and we want you to feel safe when visiting our website. We protect your privacy and your personal data. We process your personal data in accordance with the contents of this privacy policy in compliance with the applicable data protection regulations of the General Data Protection Regulation (“GDPR“) as well as the other relevant data protection regulations in each case.
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Table of contents
1. Name and contact details of the data controller
As the operator of the website www.herrenknecht.com/en, Herrenknecht AG, Schlehenweg 2, 77963 Schwanau, Germany, is the data controller within the meaning of the GDPR.
2. Contacting the Data Protection Officer
You can contact our Data Protection Officer at any time with any privacy concerns at datenschutz@herrenknecht.com.
3. What is personal data?
Personal data refers to any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
4. Purposes of data processing
The extent and nature of the collection, processing and use of your data depends on whether you visit our website only to retrieve generally available information or make use of additional services. We always process your personal data in the course of our business activities for pre-contractual or contractual purposes. In addition, the exercise of our legitimate interest or compliance with legal requirements may also be the substantive purpose of data processing by us. We inform you about the respective specific purposes of data processing in the sections below.
5. Legal basis of data processing
We process your personal data according to the following legal bases:
In connection with the respective instances of data processing carried out by us we will inform you of the specific legal basis of the data processing.
6. Right to object
If in the context of a balancing of interests we process your personal data on the basis of our overriding legitimate interest (legal basis for data processing is Art. 6 (1) ( f) GDPR), you have the right to object to this processing at any time for reasons arising from your particular situation. If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to further processing (with the exception of direct advertising, in which case we will comply with your objection immediately) if we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing is for the assertion, exercise or defense of legal claims. More extensive data subject rights remain unaffected by this.
7. Use of our website for information purposes
For the purely informational use of our website it is not necessary for you to provide any personal information at all. Rather, in this case, when you access our web pages, we only collect the data that your internet browser automatically transmits to us, such as:
This is usually done using log files. The purpose of processing is to ensure the functionality and compatibility of our website for technically unproblematic use, including troubleshooting and protection against technical attacks and misuse of the usage. The legal basis for this processing is our legitimate interest in accordance with Art. 6 (1) (f) GDPR. Our legitimate interest lies in the proper operation of our website. The log file data is deleted when it is no longer required for the purpose of processing.
8. Use of our website for other services
If you make use of other services of our company via our website, it may be necessary for you to provide personal information. The personal data required for the provision of services is specified in the respective input mask or application. You can voluntarily provide additional information. You can tell which information is required and which is voluntary by the fact that the mandatory information is marked with an asterisk (*) or with the note "Mandatory field". Your data will be processed exclusively for the purpose of providing the service you requested. The legal basis for the processing of your personal data as well as the information about when your personal data will be deleted can be found in the descriptions of the specific services.
9. Contacting us
Contact form
On our website we offer you the possibility of contacting us via a contact form. The personal data you provide when contacting us via a contact form will only be processed for the purpose of dealing with your contact via the contact form. Data will only be passed on to third parties if this is necessary for the purpose of processing your contact. The legal basis for this processing is Art. 6 (1) (b) GDPR. Your personal data will be deleted when no longer required to fulfill the purpose of your contact. Please note that your messages may have to be stored due to statutory retention requirements. In this case, the legal basis is Art. 6 (1) (c) GDPR.
Contact by mail
On our website we offer you the possibility of contacting us by email. Please note that unencrypted communication by email is not secure. It cannot be ruled out that data transmitted in this way may be read, copied, altered or deleted by unauthorized persons. The personal data you provide when contacting us via email will only be processed for the purpose of dealing with your contact via email. Data will only be passed on to third parties if this is necessary for the purpose of processing this contact. The legal basis for this processing is Art. 6 (1) (b) GDPR. Your personal data will be deleted when no longer required to fulfill the purpose of your contact. Please note that your messages may have to be stored due to statutory retention requirements. In this case, the legal basis is Art. 6 (1) (c) GDPR.
10. Newsletter
If you wish to subscribe to our newsletter, in addition to your email address we need confirmation that you are the owner of the email address provided and that you agree to receive the newsletter. This data is only collected for the purpose of being able to send you the newsletter and to document our authorization in this regard. In addition, the following data is collected during registration:
Your consent for the processing of the data will be obtained as part of the registration process and reference will be made to this privacy policy. The legal basis for processing is Art. 6 (1) (a) GDPR. The logging of the registration process is based on our legitimate interests pursuant to Art. 6 (1) (f) GDPR and serves as proof of consent to receive the newsletter. You can cancel your subscription to the newsletter at any time with effect for the future. Your personal data will be deleted when no longer required to fulfill the purpose.
We use Campaign Monitor for sending newsletters. The operating company of Campaign Monitor is Campaign Monitor Pty Ltd, 201 Elizabeth St., Sydney, NSW 2000, Australia. We use Campaign Monitor to analyze your behavior in relation to the sending of our newsletter. For more information on data analysis through Campaign Monitor newsletters, please visit: https://www.campaignmonitor.com/policies/#privacy-policy
Data is processed on the basis of your consent (Art. 6 (1) (a) GDPR). You can withdraw this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already completed remains unaffected by the withdrawal of your consent.
You can learn more about Campaign Monitor's privacy policy at: www.campaignmonitor.com/policies/.
11. Security
We have taken technical and organizational measures to secure our website and other systems against loss, destruction, access, alteration or distribution of your data by unauthorized persons. In particular, your personal data provided in the contact form will be transmitted in encrypted form. We use the TLS 1.3 (Transport Layer Security) coding system for this purpose.
12. Cookies
We use cookies to track visitor preferences and to optimize the design of our web pages. Cookies are small text files that are stored on your computer when you visit our website. If you wish, you can delete the cookies at any time. However, this may result in individual functions no longer being available to you. To delete the cookies, please refer to your browser's help function. For more information about each cookie and its purpose, see our privacy settings.
Cookiebot
This website uses the "cookiebot.com" cookie consent tool of Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark. The purpose of the processing is to obtain and document consent to the storage of certain cookies on your device or to the use of certain technologies as well as to technically enable revocation of consent given. In this connection your browser may transmit personal data to cookiebot.com. Furthermore, cookiebot.com stores a cookie in your browser in order to be able to associate you with the consents granted or their revocation. The legal basis for this is Art. 6 (1) (a) GDPR. Data collected in this way will be stored until you request us to delete it, delete the cookiebot.com cookie yourself or the purpose for storing the data no longer applies. Mandatory statutory retention requirements remain unaffected. For more information, see cookiebot.com's privacy policy at: https://www.cookiebot.com/de/privacy-policy/
13. Web analytics
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses cookies which are stored on your computer and allow an analysis of your use of the website. On behalf of the operator of this website, Google will use this information for the purpose of analyzing your use of the website, compiling reports on website activity and providing the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. It cannot be ruled out, however, that in the process your personal data will be transferred to unsafe third countries such as the U.S.A. The legal basis for data processing is your consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by removing the checkmark for Google Analytics [here]. You may also refuse the use of cookies by selecting the appropriate settings on your browser; please note, however, that if you do this you may not be able to use the full functionality of this website. You can also prevent the data generated by the cookie about your use of the website (incl. your IP address) being sent to Google as well as the processing of this data by Google by downloading and installing the browser plugin available at http://tools.google.com/dlpage/gaoptout?hl=en. For more information on terms of use and privacy, please visit http://www.google.com/analytics/terms/us.html and https://www.google.com/policies/privacy/ Please note that the code "gat._anonymizeIp();" has been added to Google Analytics on this website to ensure that IP addresses are recorded anonymously.
Google Tag Manager
This website uses "Google Tag Manager". Google Tag Manager is a website tag management tool. The tool is a cookie-free domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at domain or cookie level, this will remain in effect for all tracking tags implemented with Google Tag Manager ( http://www.google.com/tagmanager/use-policy.html ).
Google Ads
This website uses Google Ads, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. ("Google"). Google Ads allows us to determine how successful individual advertising efforts are. With this technology, cookies are set when you interact with one of our advertisements. We use so-called AdServer cookies for this purpose, through which certain parameters for measuring success, such as display of the ads or clicks by users, can be measured. We use Google Ads for marketing and optimization purposes, in particular to show you relevant and interesting ads. The legal basis for this is your consent in accordance with Art. 6 (1) (a) GDPR.
You may refuse the use of cookies by selecting the appropriate settings on your browser; please note, however, that if you do this you may not be able to use the full functionality of this website. You can also prevent the data generated by the cookie about your use of the website (incl. your IP address) being sent to Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link tools.google.com/dlpage/gaoptout.
Crazy Egg
We use Crazy Egg from the company Crazy Egg, Inc., 16220 Ridgeview Lane, La Mirada, CA, 90638, U.S.A. Crazy Egg uses cookies that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Crazy Egg server in the U.S.A. and stored there. The tracking tool determines how you use our website visually ("mouse-controlled"). The legal basis for the processing of your data is Art. 6 1)(b) GDPR.
For more information about privacy at CrazyEgg.com visit https://www.crazyegg.com/privacy
Wistia
The website uses Wistia (https://wistia.com/) from Wistia, Inc., located in Cambridge, Massachusetts, U.S.A., to embed videos on our website and to encourage and measure the interaction of site visitors with the videos. The legal basis for the processing of your data is Art. 6 (1)(b) GDPR. All information on the transfer and use of data by Wistia can be found here: https://wistia.com/privacy
711media websolutions GmbH
For marketing purposes and to optimize our range of services, we use products and services from 711media websolutions GmbH (https://www.711media.de/impressum.html) on our website.
LXP
Click here for LXP-Matomo LogOut:
Click here for LXP LogOut:
Facebook Pixel
We use Facebook Pixel on our website. Facebook Pixel is a service of the social network Facebook, which is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). We use Facebook Pixel to be able to display targeted advertising on Facebook. The audience is determined based on a user's interest in our online offering and by the interest of users in certain topics and products which we have communicated to Facebook to determine an audience ("Custom Audiences"). When a user clicks on an ad placed by us on Facebook, Facebook Pixel adds an extension to the URL of our linked page. We write this URL parameter into the user's browser using a cookie. The cookie set by us can then be read by Facebook Pixel and allows the data to be forwarded to Facebook to determine a target audience for our Facebook ads. With the help of the Facebook pixel we can also evaluate the effectiveness of Facebook ads for statistical and market research purposes. We can thus track whether users were redirected to our website after clicking on a Facebook ad ("conversion"). The user data collected is anonymous for us and does not allow us to draw any conclusions about a user's identity. However, a direct connection to the Facebook servers is established. This enables Facebook to process and store your data so that it is possible to draw conclusions about your personal Facebook user profile. Data processing by Facebook is carried out in accordance with Facebook's data usage policy (https://www.facebook.com/about/privacy/).
The data processing associated with the use of the Facebook Pixel is only carried out with your express consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by removing the checkmark for Facebook Pixel here.
14. Social media
We maintain publicly available profiles on social networks. The individual social networks we use can be found below.
Social networks such as Facebook etc. can generally analyze your user behavior extensively when you visit their website or a website with integrated social media content (such as Like buttons or banner ads). By visiting our social media presences, numerous data protection-relevant processing operations are triggered. Specifically:
If you are logged in to your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, however, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, data is collected, for example, via cookies which are stored on your device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way you can be shown interest-based advertising within and outside of the particular social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are or were logged in.
Please also note that we cannot reconstruct all processing processes on the social media portals. Depending on the provider, therefore, additional processing operations may possibly be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policy of the respective social media portals.
Legal basis
Our social media presences are designed to provide an informative presence on the internet. This is a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. In necessary cases, the legal basis is also Art. 6 (1) (a) GDPR. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (for example, consent within the meaning of Article 6 (1) (a) GDPR).
Data controller and assertion of rights
If you visit any of our social media sites, together with the social media platform operator we are jointly responsible for the data processing operations triggered during this visit. As a matter of principle, you can assert your rights (access, rectification, erasure, restriction of processing, data portability and complaint) both to us and to the operator of the respective social media portal.
Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider.
Duration of storage
The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose of storage no longer exists, you ask us to delete it, you withdraw your consent to the storage or the purpose for the data storage no longer exists. Saved cookies remain on your device until you delete them. Mandatory legal provisions – in particular retention periods – remain unaffected.
We have no control over the duration of storage of your data stored by the social network operators for their own purposes. For details, please refer to the social network operators directly (e.g. in their privacy policy, see below).
Social networks in detail
Facebook
We have a profile on Facebook. The operating company of Facebook is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. You can customize your advertising settings yourself in your user account. To do this, click on the following link and log in: https://www.facebook.com/settings?tab=ads. For details, please refer to Facebook's privacy policy: https://www.facebook.com/about/privacy/.
Instagram
Functions of the service Instagram are integrated on our pages. These functions are provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. At present, it must be assumed that a direct connection to the services of the provider will be established and at least the IP address and device-related information will be collected and used. It is also possible that attempts are made to save cookies on the computer used.
For more information, see Instagram's privacy policy: http://instagram.com/about/legal/privacy/
YouTube
Videos from the provider YouTube are integrated into our website. The operating company of YouTube is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. YouTube uses cookies for data collection and statistical analysis. Using these statistics, YouTube can evaluate how often a video has been watched, whether the video has been viewed on YouTube or on which web pages the video has been embedded. To protect your privacy, we only use embedded YouTube videos in an enhanced privacy mode. This means that YouTube does not store cookies for a user who is viewing a website with an embedded YouTube video, but does not click on the video to play the video. If the video is played, YouTube may store cookies on the user's computer, but no personal information about the playback of embedded videos will be stored. The legal basis for the data processing is Art. 6 (1)(b) GDPR. For more information about data protection by YouTube (Google), visit https://policies.google.com/privacy.
LinkedIn
We have a profile on LinkedIn. The operating company of LinkedIn is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies. If you wish to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. For details on how they handle your personal information, please refer to LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.
AddThis
We use plugins from the Addthis service on our website. The operating company of AddThis is AddThis LLC, 1595 Spring Hill Rd, Suite 300, Vienna, VA 22182, USA (hereinafter "AddThis"). AddThis offers you the opportunity to share the website you have accessed with other internet users on social networks. You can recognize the plugins by the "Facebook” buttons embedded on parts of our website. AddThis also provides us with tools to help analyze and improve the use of our website or to enable direct user targeting. In doing so, AddThis also uses cookies and web beacons (small graphics, "tracking pixels" that enable log file recording and log file analysis). When you use an AddThis plugin, your internet browser establishes a direct connection to the AddThis servers and, if applicable, the selected social network. The data generated (e.g. time of use or browser language) is transferred to AddThis and processed there. If you send content from our website to social networks, a connection may be established between your visit to the website and your user profile on the relevant social network. The legal basis for the data processing associated with this is Art. 6(1)(b) GDPR.
You can object to the data collection and storage at any time with effect for the future. To object to data collection and storage of your visitor data for the future you can get an opt-out cookie from AddThis at the following link. This ensures that in future no visitor data from your browser will be collected and stored by AddThis: http://www.addthis.com/privacy/opt-out.
15. Other functions and content
If we use additional functions and content (e.g. map or font services) on our website, by means of which we or the provider of the services process personal data from you, we will inform you about this here.
Userlike
We use chat software from Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany. You can use the chat like a contact form to chat with our staff almost in real time. When the chat launches, the following personal data may be collected:
Depending on the course of the conversation with our staff, further personal data entered by you may be collected during the chat. The purpose of processing your personal data is to provide you with a fast and efficient means of contact and thus to improve our customer service. The legal basis for the data processing is Art. 6(1)(b) GDPR. When you visit our website, the chat widget is loaded from AWS CloudFront in the form of a JavaScript file. The chat widget technically represents the source code executed on your computer that enables the chat. The data is deleted as soon as the purpose of its collection has been fulfilled. For more information, please see Userlike's privacy policy at: https://www.userlike.com/en/terms#privacy-policy.
Amazon CloudFront (CDN)
Our website uses a service provided by Amazon Web Services, Inc., 410 Terry Avenue North, WA 98109 Seattle, United States of America (hereinafter: Amazon CloudFront (CDN)). We use this data to ensure the full functionality of our website. The service enables shorter and more stable loading times of data and information even with higher access rates. In this connection your browser may transmit personal data to Amazon CloudFront (CDN). The legal basis for the data processing is Art. 6 (1) (a) GDPR.
Cloudflare
Our pages use functions of Cloudflare. The operating company of Cloudflare is Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, U.S.A. Cloudflare offers a so-called worldwide distributed Content Delivery Network with DNS. Technically, the transfer of information between your browser and our web pages is routed through the Cloudflare network. Cloudflare is thus able to analyze the traffic between users and our websites, for example, to detect and ward off attacks on our services. In addition, Cloudflare may store cookies on your computer for optimization and analysis. This serves to safeguard our legitimate interests in the optimal marketing of our offer, which prevail in the context of a balancing of interests pursuant to Art. 6) (f) GDPR.
For more information, please visit www.cloudflare.com/privacypolicy and https://www.cloudflare.com/gdpr/introduction.
Monotype GmbH
This site uses so-called web fonts for the uniform display of fonts, which are provided by Monotype GmbH, Spichernstrasse 2, 10777 Berlin, Germany via fonts.net. When you visit a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to the fast.fonts.net servers. This tells fast.fonts.net that our website was accessed via your IP address. Web fonts are used in the interest of a uniform and attractive presentation of our online offerings. The legal basis for the data processing described here is Art. 6 (1) (a) GDPR. If your browser does not support web fonts, a default font will be used by your computer. For more information about these web fonts, see Monotype GmbH's privacy policy: https://www.monotype.com/legal/privacy-policy/.
MyFonts
Our website uses a service provided by MyFonts Inc., 500 Unicorn Park Drive, Woburn, MA 01801, U.S.A. ("MyFonts"). The legal basis for the data processing is Art. 6 (1) (a) GDPR. MyFonts provides licensed fonts that can be embedded on our website. Due to the MyFonts licensing terms, for the purpose of license monitoring and billing, page view tracking is carried out using so-called tracking pixels/web beacons that count the number of visits to our website for statistical purposes and transmit them to MyFonts. During this process, MyFonts collects anonymized data.
You can prevent MyFonts from collecting and processing your data by disabling the execution of script code in your browser or installing a script blocker in your browser. You can find more information about MyFonts in the MyFonts privacy policy at: https://www.monotype.com/legal/privacy-policy.
LinkedIn Analytics and LinkedIn Ads
We use LinkedIn Corporation's conversion tracking technology and retargeting function on our website. With the help of this technology, visitors to this website can be shown personalized ads on LinkedIn. It is also possible to create anonymous reports on ad performance as well as information on website interaction. For this purpose, the LinkedIn Insight tag is embedded on this website, which establishes a connection to the LinkedIn server if you visit this website while logged in to your LinkedIn account. The legal basis for the data processing is Art. 6 (1) (a) GDPR. Please see LinkedIn's privacy policy at www.linkedin.com/legal/privacy-policy for more information about data collection and use, as well as your privacy options and rights. When logged in to LinkedIn you can disable data collection at any time using the following link: https://www.linkedin.com/psettings/enhanced-advertising.
16. Recipients and data transfer
We have bundled certain data processing operations within our company. These can be used centrally by individual areas of our company, e.g. for processing inquiries. External contractors and service providers (e.g. logistics companies or IT service providers) may also be used to ensure our responsibilities are met and to fulfill contracts. In addition, data may go to recipients to whom we are obligated or entitled to disclose data due to contractual or legal obligations or due to your consent.
17. Data transfer to third countries
Data is only transferred to third countries (countries outside the EU and the European Economic Area EEA) if this is necessary for the execution of a contract/order/business relationship, including the initiation thereof, or if it is permissible due to our legitimate interest or your consent, and only in compliance with the data protection requirements stipulated for this purpose.
Note on data transfer to the U.S.A.
Our website includes services provided by companies based in the U.S.A. In connection with the use of these services, personal data may be transmitted to U.S. servers of the respective service providers. Please note that the U.S.A. is not a secure third country in the sense of EU data protection law. U.S. companies are obliged to hand over personal data to security agencies without you as the data subject being able to take sufficient legal action against this. It can therefore not be completely ruled out that U.S. agencies (e.g. intelligence services) process, analyze and permanently store your data located on U.S. servers for surveillance purposes. We have no influence on these processing activities.
18. Deletion of your data
We process your personal data only for as long as this is necessary to fulfill the respective purpose or until there is no longer a legal basis for processing (e.g. revocation of consent to data processing). In doing so, we observe the existing statutory retention and storage periods.
19. Your rights
You have the right:
For more information on your rights, please contact our Data Protection Officer.
Changes to our privacy policy
In order to ensure our privacy policy always complies with the current statutory requirements, we reserve the right to make changes at any time. This also applies in the event that the privacy policy needs to be adapted due to new or revised offerings, for example new service offerings. The new privacy policy will then take effect the next time you visit our site.
20. Information for customers, suppliers and other third parties according to Art. 13 / Art. 14 GDPR
This information can be found in this PDF
Privacy notice for online meetings, conference calls and webinars via "Microsoft Teams" by Herrenknecht AG
This information can be found in this PDF